National Careers Service & Mental Heath UK Results Day Support

National Careers Service & Mental Heath UK Results Day Support

Posted in Applying on Aug 14, 2019 by

University Finder

National Careers Service and Mental Health UK partner to support students on Exam Results Days

Results day is one of the most stressful days of a student's life. The time spent anxiously waiting for results, and worrying about their future can severely impact their mental health. The National Careers Service's Exam Results Helpline has partnered with Mental Health UK to help students make the most of the opportunities their results will provide.

The helpline is run by the Department for Education’s National Careers Service. Students, teachers, & parents can use the helpline to get free and impartial advice on what to do if a student does better or worse than expected in their exams, or if they get the results they hoped for but aren’t sure what steps to take next.

Sophie Graham, Careers Adviser at the National Careers Service Exam Results Helpline says:

“Exam results day can cause anxiety for both young people and their parents alike, which is why it’s really important to make sure they are seeking proper advice from the experts about what their results mean for them and what to do next. The different routes on offer to young people are varied and personal and there’s no one set answer or perfect formula (if you get x, do y). Young people need to make sure that they are making the right decisions based on their own strengths, interests and all the options available. By giving the Exam Results Helpline a call they will receive free, expert advice, tailored to their strengths and interests.”

Ahead of results day, the National Careers Service and Mental Health UK will be co-releasing content with tips and advice for young people on managing their emotions on the day and what to do if their exam results are unexpected. You can find this information on their respective websites and social media channels.

Articles, interviews and features will offer advice about:

  • What to do if you don’t get the results you wanted

  • What to do if you get better results than you were expecting

  • The different routes on offer to young people

  • Advice and tops tips for students receiving exam results this year

  • The effect of exam pressure on young people’s mental health and how people can best equip themselves.

Laura Peters, Head of Advice and Information Services, Mental Health UK says:

“Exam results can be a stressful time. This means it is very important that young people put their mental health first and make sure they are taking care of themselves. Our top tips are a great place to start. Students can also give the Exam Results Helpline a call for expert careers advice about what to do after exam results, if they are feeling unsure of their next step.”

The helpline (0800 100 900) will be available between the hours of 8am – 10pm 7 days a week from August 14th until August 29th, following GCSE results day. Calls are free from UK landlines and the majority of mobiles. Further info can also be found via the National Careers Service website.

To find more advice and to ask questions please see the Exam Results Helpline's social media channels:

• Twitter - @ExamResults2019 or use #ExamResultsLive to ask a question

• Facebook - Exam Results Helpline Event page

• LinkedIn - Exam Results Helpline Showcase page


Provided by the Department of Education


For more advice on how to deal with stress before exams see The Complete University's website